Thu 12 Nov · 16–18
AI assistant in customer service
It answers enquiries around the clock. But when must a person take over, and how does the customer know she is talking to an AI?
Free masterclass · 2 hours live
From the first use-case idea to a concrete AI project.
Almost half of all AI pilots never go live. It is rarely the technology. Usually nobody settled beforehand what value the system should create, for whom, and where its limits are. In two hours I show you, on a concrete case, how to settle exactly that: with the ADA AI Value Creation Canvas, step by step, until you have a project your management understands and an audit accepts.
- Duration
- 2 hours, live
- Format
- Online via Zoom
- Seats
- at most 20 per session
- Fee
- free of charge
The tool
One sheet. Twelve questions. A project that holds.
The ADA AI Value Creation Canvas leads through twelve building blocks in three phases: ACT settles purpose, value, stakeholders and data. DESIGN turns people's values into clear rules for the system. ALIGN sets technology, rollout, measures of success and governance. Three quality gates make sure nothing is skipped. Built on IEEE 7000, ISO/IEC 42001, ISO/IEC 42005 and the EU AI Act.
Three sessions, three cases
Each session works through a different case.
The method is the same, the case is new. Pick the one closest to your project, or join several.
Thu 19 Nov · 16–18
AI in recruiting
It screens applications in minutes. Under the EU AI Act that is a high-risk system. How does the selection stay fair, and who decides in the end?
Thu 26 Nov · 16–18
AI agent in sales
It drafts quotes on its own and sends them out. What may an agent do alone, and where does a person have to approve?
What you take away in two hours
- Why AI projects fail, and which three questions you have to settle before the first prompt.
- How to turn stakeholders into co-designers instead of convincing them at the end.
- How values such as fairness or trust become testable requirements for the system.
- Where a person has to decide and where the system may act on its own.
- How it all fits ISO/IEC 42001, IEEE 7000 and the EU AI Act, without having to know the standards by heart.
- Time for your questions and your own use case.
For whom
For executives, project leads, AI officers, data protection and compliance, founders and anyone with an AI idea who wants to know how it becomes a project. No technical background needed.
Sabine Singer, MBA
Founder of Sophisticated Simplicity GmbH, IEEE 7000 CertifAIed Lead Assessor, ISO/IEC 42001 Lead Auditor and Lead Implementer. More than 25 years in digital transformation.
Registration
Save your free seat
Pick a session, enter your name and email, done. The confirmation with a calendar entry arrives right away by email.